WE ARE THE DATA CONTROLLER – HOW CAN YOU CONTACT US?
Company Address: Wilmington, DE 19804, 3 Germay Dr, Unit 4.
Company: Lazar Management LLC is equal to Gains For Gamers.
Email: info@gainsforgamers.com
Website: https://gainsforgamers.com
This Privacy Policy explains how we collect, use, share and protect personal data about you and describes your rights in relation to that information. “Personal data” means any information that identifies you as an individual or is capable of identifying you as an individual. For the purpose of applicable data protection laws, including the General Data Protection Regulation (the “GDPR”), the data controller is Lazar Management LLC, operating as Gains For Gamers. You can contact us at info@gainsforgamers.com.
CANCELLATION & REFUND POLICY
We strongly believe in and stand behind our products 100%, but we understand that it might not work perfectly for everyone all of the time. If you are unhappy with your purchase, or you have an issue that we are unable to resolve, we will be happy to offer you a refund.
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
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You are within the first 30 days of the initial purchase of your subscription.
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If you have made a purchase, requested a refund for that item, and then purchased again we will not issue the refund the second time.
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We will need your full name, email, and invoice ID from your purchase to grant your refund (if you are a member of our Discord server, we will need your gamer tag too)
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If you wish to get a refund, you will have to contact us here: info@gainsforgamers.com or open a ticket in our Discord (this requires you to have the Inner Circle role).
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We do not offer any refunds on any customized items, such as the Dynamic Meal Plan which can be purchased at check-out. If you purchase customized items, you will still have the full 30 days refund on your Inner Circle subscription.
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Due to the digital nature of pre-made items such as The Mythic Nutrition Vault and other PDF materials, we cannot accept returns or offer refunds. Once these products are purchased, they are considered permanently acquired by the customer, as there is no way for us to retrieve the digital content.
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Our 30-days refund guarantee on your Inner Circle subscription is only available, if you sign up through our website, here: https://gainsforgamers.com. We can’t offer this guarantee, if the purchase was made through App Store or Google Play.
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Any subscriptions bought with a higher percentage discount than 31% – or free trials – does not have any refund guarantees.
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Subscriptions purchased through the website can only be canceled via. email or in the Discord server via. a ticket. The subscription will not show up in the app as active (only if purchased through Google Play or App Store).
One-on-one fitness coaching policies:
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Our one-on-one fitness coaching is a personalized service. Refunds are therefore generally not offered once the coaching service has commenced, except where otherwise stated as part of a specific offer or where required by applicable consumer law.
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Our one-on-one coaching packages are offered with different minimum commitment periods, including 4, 8 and 12 months. Although payments are normally collected monthly, selecting a package means committing to the full minimum term of that package. Monthly billing does not mean that the coaching is a cancel-anytime or month-to-month subscription during the initial commitment period.
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The price of each package is based partly on the length of the commitment. Longer commitment periods may therefore have a lower monthly price than shorter commitment periods.
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If a client wishes to end their coaching before completing their original commitment period, they may contact Gains For Gamers and request to move to one of the shorter available coaching packages. Package changes are handled on a case-by-case basis and are subject to approval by Gains For Gamers.
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If a move to a shorter package is approved, the client's payments will be recalculated retroactively from the original starting date using the applicable price of the shorter package.
For example, if a client originally selects a 12-month package but later changes to a 4-month package, the months already completed will be recalculated at the applicable 4-month rate. Any difference between the amount already paid and the amount that would have been payable under the 4-month package will become due. The client will then remain responsible for completing the minimum commitment period of the new package.
The same principle applies when moving from a 12-month package to an 8-month package.
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A package change does not erase or refund coaching already delivered. Any outstanding difference created by the retroactive price adjustment must be paid before the coaching agreement can be considered completed.
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After the initial minimum commitment period has been completed, the one-on-one coaching subscription will continue on a monthly basis unless the client chooses to cancel.
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Cancellation after completion of the minimum commitment period can be requested by emailing info@gainsforgamers.com. The cancellation request must be received before the next scheduled payment in order to prevent that payment from being processed.
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If the client has received an additional free coaching month or another bonus as part of a promotional offer, the specific conditions attached to that promotion will apply.
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Nothing in this policy removes or limits any refund, withdrawal, cancellation or other consumer rights that the client is legally entitled to under applicable law.
PURPOSE AND LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
We use the personal data we collect from and about you for the following purposes:
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to set up and manage your online account.
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to provide our services to you
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to communicate with you, respond to enquiries and provide customer support, including through communication, productivity and AI-assisted technology tools.
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to provide you with information about our products and services (provided you have either consented to this or we by other means are allowed to reach out to you for marketing purposes).
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to process your payments, keep internal records and manage our relationship with you.
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to notify you of any changes to our services that may affect you.
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to charge you depending on the subscription plan you select. We reserve the right to charge your account on a recurring basis at intervals of one month, three months, six months, nine months, or annually, in accordance with the specific terms of your chosen plan.
The legal bases for which we collect, use, transfer or disclose your personal data include:
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the performance of our contract obligations with you (see article 6(1)(b) of the GDPR).
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our legitimate interests (see article 6(1)(f) of the GDPR), which include: improving our offerings as a business; personalizing our services and interactions with you, to better meet your needs as a customer; and detecting and preventing fraud.
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compliance with our legal obligations.
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to the extent we send you information on our products and services for marketing purposes, we will either ask for your consent (in accordance with article 6(1)(a) of the GDPR) before processing your information in this way or process your personal data based on our legitimate interests (in accordance with article 6(1)(f) of the GDPR – the legitimate interests are stated above).
Pictures that you choose to share with Gains For Gamers are used by us solely for tracking your progress and will never be shared on our website or social media unless you give your explicit consent hereto.
In order for us to be able to deliver customized meal- and workout plans to you, we may process certain health data provided by you, including information on allergens, information that might reveal obesity or specific injuries or other relevant information related to your physical or mental health status.
The legal basis for our processing of your health information is Article 9 (2) a) cf. Article 6 (1) b) of the GDPR, which means that we will ask you for your explicit consent to allow us to process your health data prior to you becoming a client with us.
You may at any time withdraw your consent to us processing your health data. However, you should be aware that if we are prevented from processing relevant personal data, including information on any allergens, information that might reveal obesity or specific injuries or other relevant information related to your physical or mental health status, we will not be able to provide you with our services (customized meal- and workout plans based on your unique needs).
80% Engagement Refund Guarantee
Occasionally, we offer a Result Guarantee for our 1-on-1 coaching clients. This guarantee applies under the following conditions:
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Follow the Program: Actively participate in workouts and follow our program guidelines. This means actively tracking the workouts in the app so the coach can follow along.
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Weekly Check-Ins: Complete regular weekly check-ins to monitor progress.
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Maintain an 80% Engagement Rate: Ensure at least 80% participation in all program activities, workouts and check-ins from the start to the end of the subscription.
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Achieve Results: If clients meet these criteria but do not see their desired results, they are eligible for a refund.
This guarantee is subject to specific terms and is only available as part of select offers.
CATEGORIES OF PERSONAL INFORMATION
This Privacy Policy covers all personal data collected and used by us.
This includes your: name, age, postal address, email address, phone number, credit card number, information on your body and wellbeing including height, weight (including information on obesity), body statistics, workouts, mood, meals, nutrition and general health and wellbeing, that you decide to disclose to us on this website or through the use of our app, as well as any pictures that you choose to share with us.
THIRD PARTIES, INCLUDING PROCESSING BY BENEFIT TECHNOLOGIES APS (BeeFit)
Access to your personal data is only provided to carefully selected third parties, including:
Our service providers who help us operate our business and provide our services to you, including infrastructure, IT, communication, productivity and AI-assisted technology providers. These include BeneFit Technologies ApS – better known as the software we use: “BeeFit”.
Our payment platform that handles transactions so that you can buy our products.
Our website may, from time to time, contain links to and from the websites of our partners, or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy notices and that we have no control over how they may use your personal data.
TIME LIMITS FOR KEEPING PERSONAL DATA
Your personal data will only be stored for as long as necessary for the purposes for which they were collected.
When we no longer need to use your information, we will remove it from our systems and records and / or take steps to promptly anonymise it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject).
As a general rule, we erase or anonymise your personal data 12 (twelve) months after your last activity.
THIRD COUNTRY DATA TRANSFERS
The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA and who work for us or for one of our service providers.
We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Notice and applicable data protection laws, including, where relevant, entering into EU standard contractual clauses (or equivalent measures) with the party outside the EEA receiving the personal data.
OUR RIGHTS
THE RIGHT TO WITHDRAW CONSENT
The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA and who work for us or for one of our service providers.
We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Notice and applicable data protection laws, including, where relevant, entering into EU standard contractual clauses (or equivalent measures) with the party outside the EEA receiving the personal data.
Where we rely on your consent to process personal data, you may withdraw that consent at any time by contacting us at info@gainsforgamers.com. Withdrawing consent does not affect the lawfulness of processing carried out before your consent was withdrawn.
RIGHT OF ACCESS
You have the right to inspect the information we process about you and how we process your data.
RIGHT TO CORRECT INACCURATE INFORMATION
You have the right to have inaccurate information about you corrected.
RIGHT OF ERASURE
In certain cases you have the right to request erasure of information about you before our general deletion time occurs.
RIGHT TO RESTRICTION OF PROCESSING
In some cases you have the right to request restriction of processing. If you have this right, we will only be able to process your information – except for storage – with your consent or for the purpose of determining, enforcing or defending legal claims, or for protecting a person or important public interest.
RIGHT TO OBJECT
In some cases you have the right to object to our otherwise legitimate processing of your personal information. You can also object to the processing of your information for direct marketing.
RIGHT TO DATA PORTABILITY
You may, in certain cases, have the right to receive your personal information in a structured, commonly used and machine-readable format and have these personal data transferred to another controller without hindrance.
If you wish to exercise one or more of the above rights, please contact us with your request at info@gainsforgamers.com.
COMPLIANT TO YOUR LOCAL DATA PROTECTION AUTHORITY
You have the right to lodge a complaint to your local data protection authority if you are dissatisfied with the way in which we process your personal information. Contact information for your local can be found here: List of data protection authorities.
Mobile Number Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile Communication Policy
Users can expect to receive SMS (text messages) from us in if we’re unable to reach them through the other contact information they’ve provided for their 1-on-1 call or chat with us.
You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to info@gainsforgamers.com
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy: {link to privacy policy}.
Updated: 20/06/2026.